1. Who Is Responsible for Your Data

Warm Academy, operating at learnclaude.pro, is responsible for the personal information collected on this website. If you have any questions about your data, you can reach us at hello@learnclaude.pro.

2. What Information We Collect

We only collect information that is necessary to provide our service. This includes:

• Account information — your name and email address when you purchase a course or create an account
• Payment information — payments are processed by Paddle. We do not see or store your credit card details. Paddle handles all payment data directly.
• Usage information — basic data about how you interact with the course platform (e.g. which lessons you've completed) so we can track your progress
• Technical information — standard web data like your browser type, device, and IP address, collected automatically when you visit the site

3. How We Use Your Information

We use the information we collect to:

• Give you access to the course you purchased
• Send you your purchase confirmation and account login
• Track your course progress so you can pick up where you left off
• Send you occasional emails about course updates (you can opt out at any time)
• Respond to your support requests or questions
• Improve the course and website based on how people use it

We do not sell your personal information. Ever.

4. Who We Share Your Information With

We only share your data with third-party services that are necessary to run our platform:

• Paddle — our payment processor. They handle all checkout and payment data. See Paddle's privacy policy for details.
• Course platform provider — the software that hosts and delivers the course content
• Email service provider — used to send transactional emails like purchase confirmations

All third parties we work with are required to handle your data securely and in compliance with applicable data protection laws.

5. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Your data is stored securely and access is limited to those who need it to operate the service.

No method of online transmission is 100% secure, but we follow industry best practices to protect your information.

6. How Long We Keep Your Data

We keep your account information for as long as your account is active or as needed to provide the service. If you request deletion of your account, we will remove your personal data within 30 days, except where we are required to keep it for legal or financial record-keeping purposes.

7. Cookies

Our website uses cookies — small text files stored on your device. We use them to:

• Keep you logged in to your account
• Remember your course progress
• Understand how visitors use the site (analytics)

You can disable cookies in your browser settings, though this may affect how the platform works for you.

8. Your Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing emails at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at hello@learnclaude.pro and we'll respond within 14 days.

9. Children's Privacy

Our courses are intended for users aged 16 and over. We do not knowingly collect personal information from children under 16. If you believe we have accidentally collected data from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you by email or by posting a notice on the website. The date at the top of this page always reflects the most recent update.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@learnclaude.pro.

By using learnclaude.pro, you agree to the collection and use of your information as described in this Privacy Policy.